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Last Update: 20 October 2026

We respect your privacy and are committed to protecting your personal information.

This policy explains how we collect, use, and safeguard your data when you visit our store or interact with us online.

 

1. Information We Collect

We may collect the following types of information when you make a purchase or contact us:

  • Name, email, phone number, and shipping address.
  • Payment information (processed securely by our payment gateway partner; we do not store your full card details)
  • Any messages or notes you include with your order.
2. How We Use Your Information

Your data is used to:

  • Process and fulfill your orders.
  • Contact you about your purchase.
  • Improve our products and services.
  • Send updates or promotions (only if you’ve opted in). 
3. Data Protection

Your information is stored securely and used only for business-related purposes.  We value ours, and we know you value yours too. We do not sell or share your data with third parties, except those required to complete your order (such as payment gateways and couriers).

4. Cookies

Our store may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings if preferred.

5. Third-Party Services and Payment Processing

Our website and order management services are provided through third-party platforms.

We currently accept payments via DuitNow QR and direct bank transfer. For these payment methods, customers may be required to submit proof of payment. We will verify payments against our bank records before confirming orders and proceeding with fulfilment.

Please avoid including unnecessary personal or sensitive financial information in your proof of payment. We use payment-related information only as necessary to verify transactions, manage orders and address payment-related enquiries.

If third-party payment gateways or other payment services are introduced, their respective terms and privacy policies may also apply. We encourage customers to review the relevant providers' privacy policies to understand how their personal and payment information is handled.

We take reasonable steps to protect the personal information collected through our website and order processing activities.

6. Your Rights

You may request to correct, or delete your personal information by emailing us at [email protected] otherwise we may retain your information for up to 7 years for tax keeping purposes.

7. Policy Updates

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date.

8. Contact

If you have questions about how your information is used, please contact us:

 📧 [email protected]
☎️ +601170021216    
 Kuching, Sarawak, Malaysia

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